NDIS Provider Invoice Processing
Reliable invoice processing for NDIS providers across Wonthaggi, Pakenham, and Australia-wide. Send invoices as a PDF attachment — payment is made within up to 21 business days.
What is Plan Management?
As your customer's Plan Manager in Wonthaggi, Pakenham, or anywhere across Australia, you can send their invoices to us directly as a PDF attachment. We'll do the processing, including validating and submitting your invoices to the NDIS, with payment made within up to 21 business days.
Kera's Plan Management Invoice Payment Process
1. Email Your Invoice
Send your invoice to our dedicated processing email
2. Participant Approves
The participant reviews and approves your invoice
3. NDIS Portal Entry
Your invoice is entered into the NDIS portal
4. Payment Processed
NDIS approves and pays your invoice — allow up to 21 business days
Required Invoice Details
Make sure you include the following details to ensure your invoice can be processed by the NDIS
PDF format is mandatory — invoices in any other format will not be processed
Your Business Name
Your Phone Number
Your Email Address
ABN
Bank Details
Participant Details
Important Notice
If there is a problem with your invoice, we will attempt to contact you 3 times. Please make sure your correct contact details are on your invoice.
All staff at Kera's Plan Management deserve to be treated with respect. Contact will be terminated if this doesn't occur.
How We Validate Invoices
Understanding our validation process to ensure faster payments
As a Plan Manager, one of our key roles is to check whether the invoices we receive are correct – this is called 'validating'. When we receive a customer's invoice, we 'validate' this to make sure it meets the NDIS criteria.
Here's what we're looking for during the validation process and how we'll try and fix any issues:
Ready to Submit Your Invoice?
Send your invoice as a PDF today — payment is made within up to 21 business days