For Providers - Kera's Plan Management
    For Providers

    NDIS ProviderInvoice Processing

    Fast, reliable invoice processing for NDIS providers across Wonthaggi, Pakenham, and Australia-wide. Validation and direct NDIS portal submission for quicker payments.

    Plan Management

    What is Plan Management?

    As your customer's Plan Manager in Wonthaggi, Pakenham, or anywhere across Australia, you can send their invoices to us directly. We'll do the processing, including validating and submitting your invoices to the NDIS - creating faster payment for you.

    Payment Process

    Kera's Plan Management Invoice Payment Process

    1. Email Your Invoice

    Send your invoice to our dedicated processing email

    2. Participant Approves

    The participant reviews and approves your invoice

    3. NDIS Portal Entry

    Your invoice is entered into the NDIS portal

    4. Payment Processed

    NDIS approves and pays your invoice

    Invoice Submission

    How to Submit Your Invoices

    Email your invoice to: keras.planmanagement@outlook.com

    Use "Invoice (Invoice Number)" in the subject heading.

    We can only process invoices sent as PDF, WORD or Excel files. Please don't send links to your invoices.

    Processing Time

    Usually takes up to 7 business days

    Please allow extra time for your first couple of invoices as the system takes longer to recognize your details.

    Invoice Requirements

    Required Invoice Details

    Make sure you include the following details to ensure your invoice can be processed by the NDIS

    Your Business Name

    Your Phone Number

    Your Email Address

    ABN

    Bank Details

    Participant Details

    Important Notice

    If there is a problem with your invoice, we will attempt to contact you 3 times. Please make sure your correct contact details are on your invoice.

    All staff at Kera's Plan Management deserve to be treated with respect. Contact will be terminated if this doesn't occur.

    Invoice Validation

    How We Validate Invoices

    Understanding our validation process to ensure faster payments

    As a Plan Manager, one of our key roles is to check whether the invoices we receive are correct – this is called 'validating'. When we receive a customer's invoice, we 'validate' this to make sure it meets the NDIS criteria.

    Here's what we're looking for during the validation process and how we'll try and fix any issues:

    Ready to Submit Your Invoice?

    Send your invoice today and experience fast, reliable NDIS payment processing