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    NDIS Assistive Technology Guide Kera’s Plan Management

    NDIS Assistive Technology Guide Kera’s Plan Management

    March 2, 2026
    By Kera

    NDIS assistive technology is any device or system that helps you do things you cannot do because of your disability. You can get funding for these tools if they are reasonable and necessary for your daily life and goals.

    TL;DR: What You Need to Know

    Assistive technology (AT) includes simple tools like jar openers and complex gear like power wheelchairs. The NDIS gives you money to buy or rent these items so you can live more independently. It helps you stay safe and reach the goals in your plan.

    To get this funding, you must show how the tool helps your disability. You might need a report from a therapist for expensive items. Kera’s Plan Management helps you pay the bills and track your spending so you never run out of funds for your gear.

    What is NDIS assistive technology?

    Assistive technology is equipment or systems that make daily tasks easier or safer for people with disabilities. It covers everything from non-slip mats to smart home voice controls.

    The World Health Organisation says these tools allow people to live healthy and productive lives. We see this every day with our participants. Simple tools can change a life.

    You might use AT to move around your home. You might use it to talk to your friends. It is all about giving you more choice and control over your day.

    How does the NDIS group AT by cost?

    The NDIS puts equipment into three price groups to decide how much evidence you need to provide. These groups are low cost, mid cost, and high cost items.

    • Low cost AT: These items cost under $1,500. You can often buy these with your Core budget.

    • Mid cost AT: These items cost between $1,500 and $15,000. You usually need a simple letter from an expert.

    • High cost AT: These items cost more than $15,000. You must have a formal quote and a full report.

    AT Category

    Price Range

    Evidence Needed

    Low Cost

    Under $1,500

    No quote needed

    Mid Cost

    $1,500 to $15,000

    Evidence of cost

    High Cost

    Over $15,000

    Formal quote and report

    What are low risk and high risk items?

    The NDIS looks at how much harm a tool could cause if it is used the wrong way. Most simple tools are low risk, while complex machines are high risk.

    Low risk items are easy to buy in a normal shop. You do not need a lot of training to use them. A good example is a basic shower chair or a handheld reacher.

    High risk items need an expert to set them up. This includes items like power wheelchairs or complex beds. You must talk to an Occupational Therapist before you get these. They make sure the tool is safe for you to use.

    How do you get AT in your plan?

    You get AT by linking the equipment to your specific goals during your planning meeting. You must explain why the tool is the best way to help you.

    The NDIA checks if the item is "reasonable and necessary." They want to see that the tool works well. They also check if it is good value for money.

    We suggest you start a list of tasks that are hard for you. This helps you explain your needs to your planner. Your plan manager can then help you see which budget will pay for the tools.

    Why do you need an AT assessment?

    An assessment proves to the NDIS that you really need a specific piece of equipment to reach your goals. It is a report written by a professional like a speech pathologist or a physio.

    For mid and high cost items, this report is vital. It tells the NDIS why a cheaper item will not work for you. It also shows that you have trialled the item and like it.

    You can find more info on Assistive Technology Australia about different types of gear. They have a huge list of tools. This helps you compare different brands before your assessment.

    Can you buy AT from a normal shop?

    Yes, you can buy low cost AT from retail stores if the item meets your disability needs. You must keep the receipt for your plan manager to process the payment.

    Many participants buy things from hardware stores or tech shops. This is often faster than using a special disability supplier. Just make sure the item is purely for your disability.

    We help our clients by checking if a retail item fits the NDIS rules. This stops you from spending money that the NDIS might not pay back. It is always best to ask us first if you are unsure.

    Who pays the AT suppliers for you?

    A plan manager like Kera’s Plan Management pays the suppliers directly using your NDIS funds. This means you do not have to use your own bank account for big purchases.

    We handle the invoices for you. This is very helpful when you buy custom gear that takes a long time to build. We make sure the supplier has the right details to get paid fast.

    You can see our full list of NDIS Plan Management services to see how we help. We take the stress out of the paperwork. You just focus on using your new equipment.

    What happens after you get your AT?

    Once your gear arrives, you should check that it works and get training on how to use it safely. You also need to plan for repairs and maintenance.

    Some equipment needs a service every year. Your NDIS plan might have money for these repairs. Check your "Capital" budget to see how much is there for maintenance.

    Keep all your manuals and warranty papers in a safe spot. If a tool breaks, contact your supplier or plan manager right away. We can help you find funds for a quick fix.

    How do we help with your AT budget?

    We track every dollar you spend on equipment to make sure you have enough left for the whole year. We send you regular updates on your budget totals.

    Sometimes participants spend too much on small items early in the year. This leaves no money for big repairs later. We help you balance your spending so this does not happen.

    Our team has over 10 years of experience. We know the NDIS rules inside and out. If you have questions about your budget, contact Kera's Plan Management today.

    Common Questions about NDIS AT

    Does the NDIS pay for iPad repairs?

    The NDIS might pay for repairs if the iPad is used only as a communication device. You must have it listed in your plan for this specific reason. It cannot be for general use or games.

    Can I rent equipment instead of buying it?

    Yes, renting is often a great choice if your needs change fast. It is also good for trying out a tool before you commit to a big purchase. The NDIS Guideline has more rules on rental.

    What if my AT request is rejected?

    If the NDIS says no, you can ask for a review of the decision. You will likely need more evidence from your therapist. We can help you understand the feedback from the NDIS.

    Can I use my Core budget for AT?

    You can use Core Consumables for most low cost AT. This is very flexible. It is the easiest way to get small tools that make life better.

    Do I need three quotes for every item?

    No, you usually only need one quote for items under $15,000. For very expensive items, the NDIS might ask you to compare a few different suppliers. This ensures the price is fair.

    Why choose a small plan manager for AT?

    Small businesses like ours give you a direct person to talk to when things get confusing. You are not just a number in a big computer system.

    Kera knows the NDIS system from her time working during the Victorian rollout. She understands the human side of disability. We care about your independence as much as you do.

    We work with all providers, both registered and not registered. This gives you more shops to choose from for your equipment. We make sure every invoice is paid on time.

    If you want to learn more about the NDIS, you can visit the Department of Social Services website. They explain the laws that protect your rights. We are here to help you use those rights to get the best gear possible.